Returns
If you wish to return an item, we kindly ask that you get in touch with our customer services team as soon as possible after receiving your order. They will guide you through the return process and provide you with confirmation and details on where to send the item. Please note that returns must be initiated promptly upon receipt of the order.
To be eligible for a return, the item must be in perfect condition, unused, and in its original packaging with all tags and wrappers intact. Any signs of wear, damage, or removal of tags may result in a denial of the return request. Please ensure that the item is securely packaged to prevent any damage during transit.
Please note that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method and obtaining proof of postage as we cannot be held responsible for items lost or damaged during return shipping.
Warranty
Warranty claims for our products are handled directly by the supplier, and the terms of warranty will be subject to their policies. If you encounter any issues with a product, we kindly ask that you reach out to our customer care team. They will assist you in explaining the issue and guide you through troubleshooting steps or help arrange a repair or replacement if necessary.
We are committed to ensuring that any warranty claims are processed efficiently and that you receive the appropriate support from the supplier. Our customer care team will work closely with you to resolve any warranty-related matters promptly.
For further assistance or inquiries regarding warranty and returns, please do not hesitate to contact our customer care team. We are here to assist you and ensure a seamless experience with our products and services.